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Benefits of UNISON Contact Management
Product details

The UNISON Contact Management module is designed to support the activities of all your inside sales staff. The system offers capabilities ranging from assigning personnel and tracking the volume of outbound calls. The rep has fast and complete access to customer order history, profiles and notepad history at their fingertips for sales calls, letters, mailings, and other feedback.  

Contact Management can also be utilized for renewal and credit & collection calls with complete selection flexibility.



  • User-defined priority table allows you to define what opportunities should be followed up as a priority

  • User-defined selection criteria to generate call lists

  • Ability to have an unlimited number of contacts per customer

  • Interface to word processing and auto dialing software
     
  • Direct link to Order Entry by the operator